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Business Details
15 Years
experience
Your Trusted Mental Health Partner in Wilmington, NC
Founded in 2011, Potentials has established itself as a trusted provider of comprehensive mental health services in Wilmington, North Carolina. Our team of licensed therapists and a doctoral-level psychologist specializes in evidence-based therapy, psycho-educational assessments, and clinical supervision. With expertise in treating anxiety, depression, trauma, and neurodevelopmental disorders, we prioritize personalized care tailored to each client's unique needs.

Our clinicians utilize diverse therapeutic modalities including CBT, EMDR, and mindfulness to address emotional and behavioral challenges across the lifespan. We maintain a commitment to cultural sensitivity and gender-affirming care, creating a safe space for self-exploration and growth. Through both in-person and telehealth options, we deliver services grounded in the latest research while maintaining a compassionate, client-centered approach.
Services
Therapy Psycho-educational Assessments Co-Parenting Clinical Supervision
Details
  • Year established: 2011
Highlights and features
  • We offer 13 years of experience in evidence-based mental health care since 2011
  • Our team includes a doctoral-level psychologist and licensed therapists with specialized training
  • We provide comprehensive services for emotional, behavioral, and neurodevelopmental concerns
  • Our inclusive approach honors clients' cultural backgrounds and gender identities
  • We offer both in-person and telehealth options for client convenience
What people say
Safe and supportive environment Confidence to do so Positive transformation Honors cultural backgrounds Personalized care approach
Services
Therapy
Our therapy services address anxiety, depression, trauma, and behavioral concerns for all ages. Clinicians use evidence-based approaches like CBT and EMDR to develop coping strategies and promote emotional growth. Sessions focus on creating a safe space for self-exploration while honoring clients' cultural backgrounds and gender identities.
Psycho-educational Assessments
Specialized assessments identify neurodevelopmental disorders like ADHD, dyslexia, and autism in children and young adults. The process includes comprehensive testing, parent consultations, and detailed reporting to guide educational planning and treatment strategies for ages 3-22.
Co-Parenting
Structured sessions help separated parents develop cooperative parenting strategies. Services focus on improving communication, reducing conflict, and creating child-centered parenting plans through evidence-based collaborative approaches with a licensed therapist.
Clinical Supervision
Board-certified supervisors provide mentorship for mental health professionals seeking licensure. Services include ethical guidance, skill development, and preparation for clinical practice through personalized supervision plans tailored to individual career goals.
People
Dr. Christine Hook
Psychologist, Partner
Licensed psychologist specializing in psycho-educational assessments for neurodevelopmental disorders. Doctoral-level expertise in evaluating ADHD, dyslexia, and autism spectrum disorders for children and young adults.
Shelley Chambers
Therapist, Partner
Licensed Clinical Social Worker providing therapy and co-parenting services. Specializes in family dynamics and collaborative parenting approaches with extensive experience in mental health treatment.
Maddie Haddock
Therapist
Licensed Clinical Social Worker offering in-person and virtual therapy for ages 7+. Expertise in treating anxiety, depression, and behavioral concerns using evidence-based therapeutic approaches.
Buffy Taylor
Therapist, Clinical Supervisor
Licensed Clinical Social Worker with addiction specialist certification. Provides therapy for adults and clinical supervision for mental health professionals seeking licensure through personalized mentorship programs.
Bri Kacar
Director of Operations
Manages client care operations and private practice consulting services. Coordinates administrative functions while supporting clinical teams to maintain high-quality service delivery standards.
Questions
What therapy services do you offer?
We provide individual therapy for anxiety, depression, trauma, and behavioral concerns using evidence-based approaches like CBT and EMDR for clients of all ages.
Do you accept insurance?
We accept BCBS, Aetna, Tricare, Cigna, United Healthcare, and Medicare Part B. Psycho-educational assessments require out-of-network reimbursement documentation.
Are telehealth options available?
Yes, we offer telehealth services for select providers and therapy sessions, available to North Carolina residents only.
What ages do you serve?
Therapy services available for ages 3+ with specialized approaches for children, adolescents, and adults across our clinical team.
Do you provide co-parenting support?
Yes, Shelley Chambers LCSW offers co-parenting sessions to help separated parents develop collaborative parenting strategies and reduce family conflict.
What makes your approach unique?
We combine evidence-based practices with cultural sensitivity and gender-affirming care, creating personalized treatment plans that honor each client's individual identity and needs.