Business Details
28 Years
experience
Professional Mental Health Counseling Services in Northwest Ohio
Shalom Counseling & Mediation Center has served Northwest Ohio since 1998 as a non-profit 501c3 organization dedicated to providing Christ-centered, results-oriented mental health services. Governed by a board of nine community leaders, we meet the BBB 20 ethical standards for accredited charities. Our team of licensed professionals delivers comprehensive counseling and mediation services to individuals, families, and organizations across three locations in Archbold, Bryan, and Wauseon. With over two decades of combined experience in healthcare sectors, our staff specializes in trauma recovery, behavioral health, and faith-integrated therapy approaches. We maintain strict adherence to confidentiality while addressing anxiety, depression, relationship challenges, and trauma through personalized treatment plans.Our commitment to community wellness extends to victim support programs and outreach initiatives funded through donor partnerships. As active members of local and national mental health networks, we combine clinical expertise with spiritual principles to promote holistic healing. Our administrative team ensures seamless insurance coordination and transparent billing practices, while volunteer opportunities allow community members to contribute to our mission of creating peace and wholeness for all who seek our services.
Services
Individual Counseling
Family Therapy
Grief Counseling
Trauma Recovery
Couples Counseling
Child & Adolescent Therapy
Substance Abuse Counseling
Career Counseling
Mediation Services
Victim Support Programs
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of experience in faith-integrated mental health counseling
- Our team includes licensed professionals with specialized training in trauma recovery
- We provide comprehensive services for individuals, families, and organizations
- Three convenient locations serving Northwest Ohio communities
- We maintain strict confidentiality with personalized treatment approaches
Associations and certifications
- BBB Accredited Charity
What people say
Compassionate staff
Life-changing support
Professional expertise
Safe environment
Positive outcomes
Services
Individual Counseling
Our licensed therapists provide personalized mental health counseling for adults facing anxiety, depression, trauma, or life transitions. Using evidence-based approaches integrated with spiritual principles, we help clients develop coping strategies and achieve emotional wellness through confidential one-on-one sessions.
Family Therapy
Specialized counseling services address family dynamics and relationship challenges. Our therapists help families improve communication, resolve conflicts, and heal from trauma or behavioral issues affecting children and adolescents through structured therapeutic interventions in a supportive environment.
Grief Counseling
Compassionate support for individuals coping with bereavement, divorce, or significant life losses. Our counselors employ specialized techniques to help clients process grief, manage emotional distress, and develop healthy coping mechanisms for long-term healing and recovery.
Trauma Recovery
Specialized treatment programs for trauma survivors, including victims of crime and abuse. Our certified professionals use trauma-informed care approaches to address PTSD symptoms, flashbacks, and emotional regulation challenges through safe, structured therapeutic processes.
Mediation Services
Neutral third-party mediation for personal, professional, and community disputes. Our trained mediators facilitate constructive dialogue to help parties reach mutually acceptable solutions while maintaining respect and understanding throughout the conflict resolution process.
People
Jessica Bittner
CEO/Executive Director
A Fulton County native with two decades of healthcare leadership experience, Jessica brings executive expertise in non-profit and for-profit sectors. She oversees Shalom's operations and strategic direction while maintaining community partnerships to expand mental health access.
Keith Short
VOCA Grant Administrator
Administering the Victim of Crime Act grant since 2017, Keith manages funding programs that provide critical mental health services to crime victims. He ensures compliance with federal grant requirements while coordinating community outreach initiatives.
Questions
What mental health services do you offer?
We provide individual, family, and group counseling for anxiety, depression, trauma, grief, relationship issues, and behavioral challenges. Specialized programs include victim support and mediation services.
Are your therapists licensed professionals?
All our counselors are state-licensed and credentialed mental health professionals with specialized training in their respective therapy disciplines.
Do you accept insurance?
Our billing specialist can help verify insurance coverage and explain payment options. We work with major insurance providers to make mental health care accessible.
Are evening appointments available?
Yes, we offer evening sessions by appointment at all locations to accommodate working clients' schedules.
How can I schedule an appointment?
Call any of our three locations during business hours or contact us through our website to schedule your initial consultation with a licensed therapist.
Do you offer crisis intervention services?
While we don't provide emergency services, we can connect clients with local crisis resources and prioritize urgent cases during regular business hours.
