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Employee Assistance Program in Green Bay, WI
Since 1992, ERC has been a trusted partner in advancing mental health for employees and their families. Our Employee Assistance Program (EAP) serves organizations across Wisconsin, the Midwest, and the nation, combining decades of experience with a commitment to resolving mental health challenges. Our team of licensed counselors specializes in short-term therapy, crisis management, and workplace mental health solutions, ensuring employees receive timely, effective care.

With a 90% issue resolution rate and a proprietary network of clinicians, we prioritize accessibility, confidentiality, and measurable outcomes. Our mission is to create positive ripples in workplaces, families, and communities by empowering individuals to achieve their full potential through mental wellness.
Services
Mental Health Counseling Employee Assistance Program Crisis Support Counseling Sessions Workplace Mental Health Solutions
Details
  • Year established: 1992
Highlights and features
  • We offer 30+ years of experience in mental health counseling and EAP services.
  • Our team includes licensed counselors with expertise in crisis management and workplace mental health.
  • 24/7 in-the-moment support available for urgent mental health needs.
  • Nationwide network of counselors ensures accessibility for employees across the U.S.
  • Proven 90% issue resolution rate with our 8-session counseling model.
Services
Mental Health Counseling
Our licensed counselors provide confidential, short-term therapy for anxiety, depression, grief, and workplace stress. Sessions focus on resolving issues through evidence-based approaches like CBT and solution-focused therapy. Employees receive up to eight sessions per issue, with options for in-person, telephonic, or video counseling.
Crisis Support
24/7 access to masters-level counselors for urgent mental health needs. Immediate support for suicidal ideation, trauma, or acute stress, with referrals to local crisis resources when necessary. Confidential and available year-round for employees and families.
Workplace Mental Health Solutions
Partnering with HR teams to implement EAPs that reduce absenteeism and improve productivity. Services include leadership hotlines, crisis management, and customized mental health benefit promotion. Focuses on creating mentally healthy workplace cultures through education and resources.
Counseling Sessions
Confidential counseling sessions for employees and families, addressing relationship issues, parenting challenges, and life transitions. Clinicians use strengths-based approaches to build coping skills. Sessions typically last 45-60 minutes, with flexible scheduling options.
Employee Assistance Program
Comprehensive EAP offering mental health counseling, follow-on resource referrals, and organizational consulting. Covers employees and families nationwide, with a 90% resolution rate for short-term issues. Includes ROI benefits like reduced healthcare costs and higher retention.
People
Ann M. Gaylord
Counselor
Specializing in children and adolescents, Ann has 25+ years of experience in family therapy and play therapy. She earned her MA from Michigan State University and uses client-centered approaches to address anxiety, trauma, and life transitions.
Cameron Heiman
Counselor
Cameron focuses on LGBTQ+ support and life transitions, employing solution-focused therapy. She earned her MS from UW-Oshkosh and emphasizes coping skills development for clients navigating stress or relationship concerns.
Kelly Fabera
Senior Clinician
With 20+ years in social work, Kelly specializes in trauma and behavioral disorders. As Director of Clinical Services, she integrates CBT and mindfulness approaches to foster client resilience and self-compassion.
Jim Pecard
Counselor
Jim has expertise in chemical dependency and family counseling, with a career spanning 30+ years. He uses solution-focused therapy and community resources to address addiction and emotional disorders.
Rebecca Hanson
Executive Director of Clinical Operations
Rebecca leads clinical operations with a focus on grief counseling and medical issues. Trained in Brainspotting, she combines eclectic therapeutic methods to help clients navigate life transitions and stress management.
Questions
What is an Employee Assistance Program (EAP)?
An EAP is an employer-sponsored benefit providing confidential mental health counseling and resources to employees and families at no cost.
How do I schedule an EAP counseling session?
Call 1-800-222-8590 to connect with a counselor via telephonic, video, or in-person appointments within days.
Are EAP services confidential?
Yes. All counseling is HIPAA-protected, and no identifying information is shared with employers without consent.
What mental health issues does the EAP cover?
The EAP addresses anxiety, depression, grief, relationship issues, job stress, and more for employees and families.
How many counseling sessions are included?
Up to eight sessions per issue, with options for follow-on care if additional support is needed.
Is crisis support available outside business hours?
Yes. Call 1-800-222-8590 24/7 for immediate mental health support from a licensed counselor.
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