Business Details
Your Trusted Partner for Online Mental Health Therapy
Creekside Christian Counseling was founded in response to the growing need for accessible mental health care in Alaska and Texas. With over 20 years of clinical experience in community mental health and private practice, we specialize in evidence-based therapeutic techniques tailored to individual emotional, spiritual, and relational needs. Our interactive, conversational approach emphasizes empathy and collaboration, helping clients build on personal strengths to manage stress, anxiety, and mental wellness challenges. We utilize secure, HIPAA-compliant teletherapy technology to eliminate traditional barriers like commuting and scheduling conflicts. Our services cater to busy professionals, remote workers, and parents seeking flexible mental health support.We accept major insurance plans including Tricare, Blue Cross Blue Shield, United Healthcare, and Cigna, while offering sliding-scale fees based on income verification. Our digital tools include CBT resources, meditation guides, and secure appointment management systems. We prioritize transparency in care coordination with prescribers and other healthcare providers. Our mission is to demystify therapy by fostering expert-led conversations that empower clients to achieve lasting positive change. Founded in the post-pandemic era, we remain committed to expanding access to quality mental health services through technological innovation and client-centered care.
Services
Online Therapy
Teletherapy Services
Mental Health Counseling
Insurance Accepted Services
Sliding Scale Fees
Highlights and features
- 20+ years of clinical mental health experience
- HIPAA-compliant teletherapy technology platform
- Evidence-based therapeutic techniques tailored to individual needs
- 24-hour online scheduling access
- Accepted by 15+ major insurance providers
Services
Online Therapy
Secure mental health counseling conducted through encrypted video conferencing. Our platform enables convenient access to therapy from any location with internet connectivity. Sessions utilize evidence-based techniques adapted for digital delivery, maintaining the same therapeutic quality as in-person visits while eliminating geographical and scheduling barriers.
Teletherapy Services
HIPAA-compliant telephone counseling sessions for clients preferring voice-only communication. This service maintains strict confidentiality while providing flexible mental health support through structured therapeutic conversations. Ideal for clients with limited internet access or those seeking discreet counseling options during work hours.
Mental Health Counseling
Personalized therapy addressing anxiety, stress management, and emotional balance. Our approach combines cognitive-behavioral techniques with client-centered strategies to develop practical coping mechanisms. Sessions focus on identifying thought patterns and implementing tailored solutions for improved mental wellness and relational dynamics.
Insurance Billing Assistance
Comprehensive insurance verification and claims processing services for accepted providers. We help clients navigate coverage details for mental health benefits and provide necessary documentation for out-of-network reimbursement. Our system tracks insurance eligibility and session authorizations to minimize administrative burdens for clients.
Sliding Scale Fees
Financial assistance program adjusting session costs according to household income verification. This service ensures mental health care accessibility for clients facing economic challenges while maintaining the same quality of therapeutic support. Requires documentation review to determine eligibility and appropriate fee structure.
People
Christi Kersten
Owner & Therapist
Christi Kersten is a Licensed Professional Counselor with 20+ years of clinical experience in community mental health and private practice. She specializes in evidence-based therapy techniques for emotional wellness and relational challenges.
Questions
What therapy services do you offer?
We provide online mental health counseling through secure video and phone sessions, specializing in evidence-based techniques for stress, anxiety, and emotional wellness management.
Do you accept insurance?
Yes, we accept 15+ major insurance plans including Tricare, Blue Cross Blue Shield, United Healthcare, Cigna, and Aetna across Alaska and Texas.
How does teletherapy work?
Our HIPAA-compliant platform allows secure sessions from any location using your smartphone, tablet, or computer with internet access and private space.
What payment options are available?
We accept Visa, Mastercard, Discover, American Express, HSA cards, and digital payment methods like Zelle and Venmo, plus sliding-scale fees based on income.
Are sessions available outside regular hours?
Our 24-hour online scheduling system accommodates flexible appointment times, including lunch breaks and evenings, with SMS reminders for all sessions.
