Business Details
Your Trusted Partner for Mental Health Therapy
Lakes Counseling Center is a dedicated mental health practice serving individuals, couples, and families in Lake Geneva, Wisconsin, and online. Founded on principles of compassion and evidence-based care, our team of licensed clinicians specializes in addressing anxiety, depression, relationship challenges, trauma, and life transitions. We offer personalized therapy through traditional in-person sessions, secure teletherapy, and innovative Walk and Talk programs that integrate mindfulness with movement. Our clinicians bring extensive experience in cognitive-behavioral therapy, dialectical behavior therapy, EMDR, and specialized approaches for perinatal mental health and child development.We prioritize creating safe, nonjudgmental spaces where clients feel empowered to explore their challenges and build resilience. With expertise spanning autism spectrum disorders, ADHD, chronic illness, and grief counseling, our team is committed to fostering lasting change through tailored therapeutic strategies. Our mediation services further support families navigating divorce or separation, emphasizing children's emotional well-being. By combining clinical excellence with personalized care, we help clients rediscover their path to mental wellness.
Services
Anxiety Therapy
Depression Counseling
Couples Therapy
Teletherapy Services
Child Counseling
EMDR Therapy
Family Mediation
Perinatal Support
Walk and Talk Sessions
Trauma Recovery
Highlights and features
- We offer evidence-based therapies including CBT, DBT, and EMDR for targeted treatment
- Our clinicians hold specialized certifications in perinatal mental health and autism spectrum disorders
- We provide flexible session formats: in-person, teletherapy, and Walk and Talk options
- Our team includes licensed professionals with expertise in child development and family mediation
- We emphasize personalized care through comprehensive assessments and tailored treatment plans
What people say
Phenomenal connection with clients
Genuine care and understanding
Effective anxiety management techniques
Transformative family therapy results
Strong therapeutic rapport
Services
Anxiety Therapy
Our anxiety therapy programs utilize evidence-based approaches like cognitive-behavioral therapy to help clients understand and manage anxiety symptoms. We address generalized anxiety, social anxiety, panic disorders, and anxiety related to life transitions. Through personalized treatment plans, clients learn practical coping strategies and develop greater emotional regulation to regain control over their daily lives.
Couples Therapy
Couples therapy focuses on improving communication, resolving conflicts, and rebuilding trust in relationships. Our clinicians help partners navigate challenges like infidelity, life transitions, and communication breakdowns. Using solution-focused approaches, we guide couples in developing healthier interaction patterns and strengthening emotional connections to create more fulfilling relationships.
Teletherapy Services
Secure teletherapy services provide accessible mental health care through HIPAA-compliant video sessions. Available to clients in Wisconsin, Illinois, North Carolina, and New Jersey, our online therapy offers the same quality care as in-person sessions with added flexibility. This format supports continuity of care for clients with busy schedules or mobility challenges.
EMDR Therapy
EMDR therapy helps clients process traumatic memories and reduce their emotional impact. This evidence-based approach is effective for PTSD, childhood trauma, and anxiety disorders. Through guided eye movements and bilateral stimulation, clients can reprocess distressing experiences and develop healthier coping mechanisms for lasting healing.
Child Counseling
Specialized child counseling addresses behavioral issues, developmental challenges, and emotional difficulties in children. Our clinicians use play therapy and age-appropriate techniques to help children express themselves and develop coping skills. We work closely with parents to create supportive environments that promote healthy emotional development and family harmony.
People
Katie Hepner
Owner
Licensed Professional Counselor specializing in child development and trauma therapy. Trained in EMDR and child-focused mediation, with experience helping families navigate divorce and separation while prioritizing children's emotional well-being.
Katrina Badeau
Clinical Director
Marriage and Family Therapist with expertise in systemic approaches to mental health. Specializes in creating safe spaces for LGBTQIAP+ communities and addressing relationship dynamics through evidence-based therapeutic interventions.
Natara Elliott
Therapist
Licensed Clinical Professional Counselor with certifications in addiction counseling and case management. Utilizes CBT and DBT approaches to treat anxiety, trauma, and stress-related disorders across diverse client populations.
Whitney Strack
Perinatal Specialist
Perinatal mental health specialist with PMH-C certification. Focuses on supporting women through pregnancy-related mood disorders using collaborative, strengths-based approaches to address postpartum challenges and life transitions.
Kelly Hoaglund-Zumstein
Therapist
Marriage and Family Therapist with 15+ years of experience working with children and teens. Specializes in educational psychology and creates collaborative treatment plans that emphasize client strengths and personal growth.
Questions
What types of therapy do you offer?
We provide individual, couples, and family therapy using evidence-based approaches like CBT, DBT, and EMDR. Our services include in-person sessions, teletherapy, and Walk and Talk therapy that combines movement with counseling.
Do you accept insurance?
We provide documentation for out-of-network insurance reimbursement. Our administrative team can help you understand your mental health benefits and navigate the insurance process for therapy services.
Are your therapists licensed?
All our clinicians hold active professional licenses in their respective states, including LPC, LMFT, LCSW, and LCPC credentials. They maintain ongoing continuing education in specialized therapeutic approaches.
How do I schedule an appointment?
You can schedule a complimentary 15-minute consultation by calling 262-261-1409 or using our online contact form. Our office manager will help match you with the appropriate therapist and available time slots.
What is Walk and Talk therapy?
Walk and Talk therapy combines counseling with gentle movement in nature. Conducted on local trails near our office, this approach integrates mindfulness with traditional talk therapy to enhance emotional processing and well-being.
Do you offer emergency services?
For mental health emergencies, please call 911 or go to the nearest emergency room. We provide crisis resources and can help connect you with appropriate emergency mental health services when needed.
